Feedback

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Nowadays, people have more opportunity than ever before to seek out information and reviews of products and services before they make a purchase.

You can’t afford to ignore customer feedback — and you don’t have to take our word for it.

TheWALL360 provides you with a feedback plugin on all the products published on the website. The feedback form can be fully customizable (choose your background color, text, hover color, etc.)

Once data is collected, you can sort, filter, analyses data or export it to CSV, Excel or PDF.

TheWALL360 gives you the option to post the feedbacks automatically on your website or wait until you review them and publish them manually from the CMS.

Instead of trying to launch a giant customer feedback initiative across your entire team, start by asking customers who reach out to you a few questions, such as:

What did you think about your recent purchase?

How did you hear about us?

What could we do to make the experience even better?

Your feedback is very important to us. If you are not a TheWALL360 surfer, we advise you to join the club very soon. Many new interesting features are coming soon! Check out our pricing section.

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Release Date: Aug 17, 2020

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Other Features

Dashboard

A dashboard is a visual display of all of your data. While it can be used in all kinds of different ways, its primary intention is to provide information at-a-glance, such as KPIs.

Clear & Easy Navigation

It can be safely said that navigation is one of the most critical parts of your store’s design. Good navigation provides an improved user experience leading to more sales and revenue. On the other hand, a poor navigation frustrates the users leading to a higher bounce rate.

Unlimited Media & Descriptions

Images are the first impression for your product so having high quality and focused shots are key to your store's success. Add unlimited media objects per product like Photos, Videos, and more. SEO needs to be kept in mind when writing product descriptions so you can have more chance of being found.

Easy Checkout Process

The checkout stage is the most important part of the customer journey from a merchant's perspective, as it is the stage where money changes hands. Data indicates that 70% of carts are abandoned.

Unlimited Currency Profiling

Once you enable this feature a currency switcher will display in your store allowing your customers to choose among the currencies you have set up.

Set up your store

Are you looking to build, manage, edit, and publish your ecommerce website all in one place? TheWall360 CMS platform is the answer! You can add your products, upload their photos, write their description, set stock levels and more to build out your ecommerce website’s inventory.

Classify products by attributes & variations

Product attributes are essential to creating variable products (Products that come in various sizes, colors, expiry date, season etc.)

Enable products filtering

Easing shopper navigation by offering product filtering can take the frustration out of browsing by allowing shoppers to search according to their wants and necessities.

Secure Payment Gateway

A payment gateway is the intermediary between your online store and the payment processor that receives payment from your customer.

Order Management

Be it your online store, your catalog or your warehouse, order management systems match the right inventory with accurate numbers and details of the product to your customer.

Rewards and Incentives

People love receiving gifts and rewards, so these kinds of programs are very effective when everything is setup properly.

SEO Metataging

Meta tags offer more details about your website to search engines and website visitors who encounter your site in the SERP.

Geo Targeting

TheWALL 360 offers a powerful feature that allows you to prioritize the visibility of items based on various dimensions and geo-location. This feature provides you with the flexibility to control which items are displayed to your audience, ensuring relevant and targeted content delivery.

Add-ons

Allow your customers have a unique experience on your ecommerce website by letting them upgrade their orders to premium fabric, customizing products, adding chocolate, wraps, etc… With Product Add-Ons, you can offer special options to your customers in a snap.

Wish List

If you still don’t know, Wishlists are among one of the most important features of an e-commerce website. They offer opportunities for both customers and business owners alike. In fact, they provide so many advantages that they should be incorporated into each online store.

Add to basket

The add-to-cart button is a feature of ecommerce stores that allows customers to choose items to purchase without actually completing the payment. For online stores, it lives on individual product pages, functioning as the digital equivalent of a shopping cart in a brick and mortar store.

Subscriptions

The "Subscriptions" feature in TheWALL 360 CMS provides customers with the ability to sign up for subscriptions, manage their orders, track their order status, and make changes to their subscription items. This feature streamlines the customer experience and offers convenience for managing recurring purchases or services.

Account Information

The "Account Information" feature in TheWALL360 CMS allows website owners to effectively manage their visitors' orders and account details. This feature provides a centralized system for tracking and organizing customer information, enhancing customer relationship management and improving overall customer experience.

Customized Emails

The "Customized Emails" feature in TheWALL 360 CMS empowers website owners to send personalized and tailored emails to their visitors based on specific actions or events triggered within the email book. This feature enhances communication with visitors and allows for targeted messaging, ultimately improving customer engagement and satisfaction.

Shipping

The Shipping feature in TheWALL 360 CMS offers seamless integration with multiple shipping companies through Application Programming Interfaces (APIs). This integration streamlines the shipping process and provides accurate calculations for shipping costs based on factors such as item volume, weight, and destination.

Share on social media

When you are providing interest content to all your patrons and they are happy with your services and items, you must encourage them to share their favorite products on their social media pages.

Reviews and ratings

TheWALL360 allows you to display customer’s feedbacks either by uploading image, writing comments or rating with stars on each item or product.

Notifications

Generate a list and get notified when items reach Minimum Quantity.

ERP

TheWALL360 makes it easier to integrate with any ERP that has APIS or open database
Integration can be done on several basis.

Bulk Import

For a hassle-free process, bulk import products with their media and metadata from an excel sheet and also bulk products modification with collection per items or categories.

Multi-lingual

TheWALL360 helps you attract more people speaking other languages from different countries and make them your clients.

Delivery Exclusions

TheWALL 360 is a cutting-edge platform that offers a comprehensive solution for businesses and individuals to manage their delivery schedules with utmost flexibility and ease. One of its key features is the ability to define holidays and exclude specific dates from your delivery dates at any time.

Browse Product Categories

With TheWALL 360's Browse Product Categories feature, providing a seamless and user-friendly browsing experience for your visitors has never been simpler. This powerful feature allows you to showcase your product categories conveniently, positioned right below the main navigation bar.

Reporting

TheWALL 360 boasts an array of powerful reporting features designed to elevate your business insights and decision-making process. With these new capabilities, you can harness the true potential of your sales data like never before. Let's take a sneak peek at what's in store for you:

Hierarchy of Categories

As businesses expand and diversify their product lines, maintaining a structured and easily navigable inventory becomes increasingly essential. TheWALL 360 is proud to unveil its latest feature: "Hierarchy of Categories," a powerful tool that allows you to create a tree-like structure for product categorization, simplifying the way you manage and present your offerings.

Multiple Design Templates

How your products and categories are presented can make or break your online success. That's why TheWALL 360 is excited to introduce its latest feature: "Multiple Design Templates." This powerful tool allows you to select from a variety of design templates for your product and category sections, enabling you to craft an engaging and unique online shopping experience.

Attach Files

When it comes to showcasing your products or services, offering comprehensive and easily accessible information is essential. TheWALL 360 is proud to introduce its latest feature: "Attach Files." This powerful tool allows you to attach various types of files, including PDFs, DOCX, XLSX, and more, to your products. It's a game-changer for providing in-depth details and enhancing the user experience.

Link Products

Whether you're managing an online store, a product catalog, or an inventory database, connecting your products with external resources can be a game-changer. TheWALL 360 is excited to introduce its latest feature: "Link Products." This powerful tool allows you to link your products to external URLs, ensuring that your customers have access to the most relevant and current information.

Redirect Products

Managing a successful online store often involves more than just presenting products on your website. It means seamlessly integrating external resources to provide your customers with the best possible shopping experience. TheWALL 360 is excited to introduce its latest feature: "Redirect Products." This innovative tool allows you to redirect your products to external links, ensuring that your customers have access to the most relevant and up-to-date information.

Matrix Management

In the realm of inventory management, precision and organization are the cornerstones of success. Efficiently tracking and managing items with varying attributes like color, size, expiry date, and season can be a complex task. TheWALL 360 is proud to unveil its groundbreaking "Matrix Management" feature, a powerful tool that empowers businesses to effortlessly oversee their inventory with detailed item attributes.

Product Filter

Shoppers are often on the lookout for tools that help them find exactly what they need quickly and easily. TheWALL 360 is excited to introduce its versatile "Product Filter" feature, designed to enhance the shopping experience by providing a range of filters, including "Recently Viewed Items," "Newly Posted Items," "Top Seller Items," "Number of Views on Products Referred from Social Networks," "Recommended Items," and "Matching Items."

Order to Multiple Destinations

If you run an online store, you're familiar with the fact that customers have varying needs. To provide the best shopping experience possible, it's important to anticipate these needs and have systems in place to support them.

Add To Cart Management

Online shopping has become an integral part of our lives, offering convenience and a vast array of products at our fingertips. While browsing and selecting items is exciting, managing your shopping cart is equally important. That's why TheWALL 360 is excited to introduce its user-friendly "Add To Cart Management" feature, designed to provide shoppers with the ability to easily change the quantity of items or remove them from their cart. Taking Control of Your Shopping Cart

Auto In-Stock Control

Auto in-stock controlFor small and medium-sized businesses to compete with global companies, they need to practice excellent inventory management.

On-Store Sale

Online shoppers are always on the lookout for opportunities to save money while making their purchases. TheWALL 360 is excited to introduce its powerful "On-Store Sale" feature, designed to help businesses increase sales and engage customers effectively. With store-wide and per-item discount capabilities based on date boundaries, as well as the option to add coupon discount codes to your website, you have the tools you need to drive growth and customer loyalty.

Breadcrumb Navigation

Why let your visitors lose their path while surfing on your website?

E-commerce product add-ons

Finding effective e-commerce add-ons isn’t the easiest task in the world. TheWALL360 Add-ons expand the features of your e-commerce website as you grow.

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